Frequently Asked Questions

• Important information for GroupOn purchasers December 15 to 17
  
  Contacting us.  We very rarely answer the phone during our hours of operation when classes are running.  However, we are very quick to answer emails so we advise you not to call but to send us a note from our contact form.  
  
  Before you purchase a coupon please note that you are required to register and attend at least one fundamentals class.  We require this to ensure that everyone who attends a main class has a basic understanding of CrossFit and the foundational movements.  If you do not want to attend a fundamentals class then you can arrange a review with one of our coaches.  We will assess you for the basics and recommend that you spend more time in fundamentals or whether you can progress to the main class.  
  
  Our schedule is changing in the new year and our fundamental classes will be held only on Monday, Wednesday at 7pm, Friday at 6pm, and Saturday at 11am.  There are unfortunately no exceptions to this rule....however, you can elect to be taken through a review by one of our coaches on Tuesday and Thursday at 6pm and again on saturday at noon.  You must be given the ok by one of our coaches in order to attend any of our main CrossFit drop-in classes.
  
  Another important schedule change is that morning classes will be held ONLY on Monday, Wednesday and Friday at 6am.  There are no other morning classes offered but we anticipate that this will change based on demand.
  
  If the times above do not work for you then we are more than happy to provide one-on-one training or perform a review at the following costs:
  
  One-on-One $60 per hour
  Review $15 per occasion
  
  How to register?  Registration for fundamentals classes and reviews are limited to 10 and 5 people respectively.  It is a first in first served basis.  There are a series of fundamentals classes currently in design that will be available on this website here after December 17.  To register, send us a note, containing your GroupOn coupon ID, your full name and email address and we will send you registration details using email that will allow you to self register to the Fundamentals classes or to organise a review.  We require your email address as it will become your userid to our registration system.  
  
   
• How do I contact CrossFit Aurora with any questions that I may have?

  The best way is to send us a note using the Contact Us form on this website as emails will get responded to as soon as possible (generally within a couple of hours).  If you call then chances are that you will go to voicemail and these will be cleared when our coaches have time to retrieve them which may be a few days.

• What is CrossFit?

  The best way to find out what CrossFit is about is to come in and try a class.  Articulating what CrossFit is cnn be best described by taking a look at the following:

  
• Do I need to register before attending?

  Yes.  All classes require prior registration and we maximze attendance to 12 people at a time.  To register you need to access your account using the menu above "Your Account".  You are unable to create your own account and to do this you must send us a note requesting access using the Contact Us form.  Please provide your full name and coupon ID as this will help us to set you up in the system.

  When you come in for the first time we ask you to sign a waiver.  No signature equals no training.  You must understand that by signing the waiver you are waiving the right to sue.  We also request that every time you come in that you write your name in our registration folder and that you make sure that your name appears on the main workout of the day board.  We use this information for reconciliation and for insurance purposes.

• Do I have to attend a fundamentals class?

  Yes, everyone is required to attend a fundamentals class or request a review by one of our coaches.

• Do my Coupon sessions expire? 

  Yes and no.  We expect that everyone will use their sessions within 6 months and we will not honor sessions that are more than a year old.

• Where are you located?

  We are at 8303 Argyll Rd Edmonton.  Accessing our parking lot the first time can be difficult depending on which direction you are coming from.  If you are heading west along Argyll then the best thing to do is to take a left turn at Tim Hortons and come up the back street (Coronet Rd) and enter our lot from there.  Our sigange is also under the name "FiTTBodz Group and Personal Training Ltd", and this confuses people looking for signage with the name CrossFit.  We are working on improving our sigange to accomodate our affiliation with CrossFit.

  Whatever you do, please do not park in front of the liquor store which is next to us.  They will go a little crazy, threaten to tow you, park you in, and do all sorts of nasty crazy things.  You have been warned.

• Do you have showers?

  No.  We do have change rooms and two washrooms.

• What does the Coupon deal include?

  You have access to CrossFit Aurora for CrossFit, Spin, Spin/Resistance and our Core/Stretch class.  All other classes such as Strength and Technique held on Saturday afternoon is at an additional cost.

• I want to become a member, how do I do that?

  Towards the end of your sessions we will contact you but feel free to ask any of our coaches at any time.

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